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Conditions for the protection of personal data

Privacy Policy of Dragonworks

Dragonworks
WOAST design s.r.o
Klokočí 82
Klokočí 753 61

We operate an online store on the website www.dw-stand.de

In order to offer our services, sell goods, and operate our website, we process certain personal data.

The processing of personal data is governed in particular by Regulation (EU) 2016/679 of the European Parliament and of the Council of April 27, 2016, on the protection of natural persons with regard to the processing of personal data and on the free movement of such data, and repealing Directive 95/46/EC (General Data Protection Regulation, "GDPR").

I. Processing of personal data

A. Processing of personal data when using the contact form

When you request our products and services, we work with the contact details you provide us, mainly via the request form. This data includes:

  • First name

  • Last

  • Email

For what purpose?
We will contact you for further arrangements regarding the goods and services.

On what legal basis?
Processing is carried out in accordance with Art. 6 (1) (b) GDPR – negotiations on a contract or measures prior to the conclusion of a contract at your request.

How long do we store personal data?
If no further cooperation is established, we will store your data for a maximum of 6 months after our last communication.

B. Processing of personal data when making a purchase

When you make a purchase from us, we work with the data you provide us. This is primarily billing data:

  • First name

  • Last

  • Address

  • Email

For what purpose?
We process personal data in order to fulfill our contract—to deliver our goods or services to you. We also use your contact details to communicate with you about order status, complaints, or your inquiries.

We also process personal data to fulfill our legal obligations (mainly for accounting and tax purposes or to process complaints and similar matters).

On what legal basis?
Processing is carried out in accordance with Art. 6(1)(b) GDPR – fulfillment of a contract and Art. 6(1)(c) GDPR – compliance with our legal obligations.

How long do we store personal data?
For the duration of the service provision and thereafter for 12 months from the last provision of the service or delivery of goods.

C. Newsletter (advertising communications)

If you have made a purchase from us and have not prohibited us from doing so at the time of purchase, we will use your email address to send you our news.

On what legal basis?
This is permitted by Section 7(3) of Act No. 480/2004 Coll. on certain information society services, unless you have prohibited us from doing so at the time of purchase.

How long do we store personal data?
Two years from your last purchase. You can unsubscribe from the newsletter at any time via the link in the email newsletter or by contacting us at info@dragonworks.cz.

II. Who has access to the data?

Your data remains with us. However, some companies or individuals work for us and have access to the data because they support us in operating our online store. These are:

  • Operator of the Shoptet e-commerce platform (Shoptet a.s., Dvořeckého 628/8, Břevnov, 169 00, Prague 6, IČ 289 35 675, registered in the Commercial Register of the Municipal Court in Prague, Section B, File 25 395)

  • Companies involved in shipping goods (PPL, Česká Pošta)

  • Companies involved in payment transactions (GoPay)

Personal data is processed exclusively within the European Union.

III. Further information

We have not appointed a data protection officer in our company.

No automated decision-making or profiling takes place in our company.

If you have any questions about personal data, please contact us at info@dragonworks.cz or call us at +420 776 580 014.

IV. Use of cookies

Cookies are text files that contain small amounts of information and are downloaded to your device when you visit our website. Each time you visit, these cookies are sent back to the website or to another website that recognizes them.

Cookies perform various functions, such as enabling efficient navigation between web pages, storing your preferences, and improving the overall user experience. They also ensure that online advertising is better tailored to your interests and online behavior.

We use the following cookies on our website:

  • Necessary cookies: Required for the operation of the website, e.g., to log into secure areas. This category cannot be disabled.

  • Analytical/statistical cookies: These enable us to recognize and determine the number of visitors and understand how the website is used. They help us to improve the functionality of the site. These cookies are only activated with your prior consent.

  • Advertising cookies: Used to track preferences and tailor advertising and other content to your interests. These are also only activated with your consent.

V. Your rights in relation to the processing of personal data

Among other things, the GDPR grants you the right to contact us and obtain information about which personal data we process. You can request access to this data, request that it be updated or corrected, or, in certain cases, request that its processing be restricted. You can also request a copy of the personal data processed, request its deletion in certain cases, and request its portability.

If you believe that we are not handling your data properly, you have the right to lodge a complaint with the data protection authority or to take legal action.

These terms and conditions are valid as of October 9, 2022.